Privacy Policy & Data Protection Notice
Global Trading Ltd. Co. respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use, and safeguard information when you visit globaltrding.com or contact us. Compliant with GDPR (EU) 2016/679 and Turkish Personal Data Protection Law (KVKK) No. 6698.
Global Trading Ltd. Co. is a B2B industrial equipment and raw materials supplier based in Ataşehir, Istanbul, Turkey (established 2001). Our website (globaltrding.com) serves industrial buyers, procurement managers, and engineers in more than 40 countries. We do not operate a consumer retail service. All data collected through this website relates to business-to-business commercial enquiries and correspondence.
Who is responsible for your data — and how to reach us
The entity responsible for processing your personal data as described in this notice ("data controller") is:
Al Zambak Sokağı, Varyap Meridian A Blok
34746 Ataşehir / Istanbul, Türkiye
Web: globaltrding.com
E-mail: privacy@globaltrding.com
Subject line: "Personal Data Request"
E-mail: privacy@globaltrding.com
Post: Global Trading Ltd. Co., Ataşehir, Istanbul 34746, Türkiye
We will respond within 30 days (GDPR) / 30 days (KVKK).
Global Trading Ltd. Co. is registered with the Turkish Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu — KVKK) as a data controller as required under Law No. 6698. For visitors and customers based in the European Economic Area (EEA), data processing is also governed by EU Regulation 2016/679 (GDPR).
What data we collect, for what purposes, on what legal basis, and for how long
The following table summarises all categories of personal data we process on this website. Detailed explanations of the contact form and cookie processing appear in Sections D and C respectively.
| Data category | Data collected | Purpose | Legal basis | Retention |
|---|---|---|---|---|
| Server log files | IP address, browser type, OS, page URL, referrer URL, date & time, HTTP status, data volume | Website delivery, security monitoring, error tracing. No profiling of individuals. | Art. 6(1)(f) GDPR — Legitimate interest | 7 days. Beyond 7 days: IP last octet anonymised. |
| Strictly necessary cookies | Session token, CSRF token, language preference, cookie consent record | Website functionality, security, GDPR/KVKK consent record | Art. 6(1)(f) GDPR — Legitimate interest | Session (session cookies) or up to 12 months (preference cookies) |
| Analytics cookies | Anonymised page views, session duration, traffic source, device type (no personal identifiers stored) | Website performance measurement and improvement | Art. 6(1)(a) GDPR — Consent | Up to 13 months from last activity, then deleted |
| Contact form | Name, company name, country, e-mail address, telephone (optional), enquiry message | Processing and responding to your commercial enquiry or general question | Art. 6(1)(b) GDPR — Pre-contractual / Art. 6(1)(f) GDPR — Legitimate interest | 3 years from last contact, then deleted. Extended if a commercial relationship develops. |
| Request for Quotation (RFQ) | Name, company, country, telephone, e-mail, technical specifications, quantities, delivery requirements | Preparing and issuing a commercial quotation; follow-up correspondence | Art. 6(1)(b) GDPR — Pre-contractual / Contract performance | 7 years from the date of the quotation (statutory commercial record obligation under Turkish Commercial Code Art. 82) |
| Direct e-mail correspondence | Sender name, e-mail address, company, message content, attachments | Processing your enquiry; maintaining the commercial relationship | Art. 6(1)(b) GDPR — Contract / Art. 6(1)(f) GDPR — Legitimate interest | 7 years (Turkish Commercial Code statutory retention) |
Cookies — what we set, why, and how to control them
Cookies are small text files stored in your browser. We use only the categories below. No advertising or third-party tracking cookies are set on globaltrding.com.
| Cookie category | Consent required? | Purpose | Examples | Duration |
|---|---|---|---|---|
| Strictly necessary | No — essential | Session management, CSRF security token, cookie consent record, language selection | laravel_session, XSRF-TOKEN, cc_consent, lang | Session / 12 months |
| Analytics (performance) | Yes — consent | Aggregated, anonymised page view statistics for website improvement. No cross-site tracking. IP anonymised before storage. | _ga, _gid (Google Analytics with IP anonymisation enabled) or equivalent privacy-first analytics | 13 months |
| Functional | Yes — consent | Optional user preferences (e.g. saved product enquiry parameters) | gt_prefs | 12 months |
| Marketing / advertising | Not used | Not set. We do not use advertising networks or third-party retargeting on this website. | — | — |
Social media links
How to manage cookies
Contact forms and Request for Quotation (RFQ)
Mandatory vs. voluntary fields
How RFQ data is used
- Preparing a technical and commercial quotation for the products or services you requested
- Following up on the quotation by e-mail or telephone if you do not respond within a reasonable period
- Maintaining a record of our correspondence in case of any later dispute about what was agreed
- Internal record-keeping under our statutory commercial obligations (Turkish Commercial Code Art. 82 — 10-year retention for contracts; 7-year minimum for correspondence)
Retention period
Are you required to provide us with your personal data?
- Log files and strictly necessary cookies are processed automatically when you visit our website. If you do not wish this, please do not visit the website.
- Contact and RFQ form fields marked (*) must be completed for us to respond to your enquiry. Without a name, company, country and e-mail address, we cannot issue a quotation or reply to your message.
- Voluntary fields (telephone number, additional technical details) are optional — their omission may delay or limit the detail of our response.
- Analytics cookies are optional. Declining them has no effect on your ability to use the website or submit enquiries.
Who receives your personal data?
Data processors (service providers)
| Processor category | Purpose | Location |
|---|---|---|
| Web hosting provider | Hosting of globaltrding.com on a dedicated server. Processes log files and form submissions on our behalf. | Türkiye |
| E-mail service provider | Transmission and delivery of enquiry e-mails and notifications | Türkiye / EU |
| Analytics provider | Aggregated, anonymised website traffic analysis (only if you consent to analytics cookies) | EU / EEA (data processed in EU data centres) |
| CRM / ERP software | Storage of enquiry records, quotation history, and customer correspondence in our business management system | Türkiye |
No sale of data
Disclosure under legal obligation
International transfers of personal data
- EU/EEA visitors: When we process personal data of individuals in the EU/EEA (for example, an engineer in Germany submitting an RFQ), that data is transferred to our servers in Türkiye. The legal basis for this transfer is the performance of a pre-contractual or contractual relationship with you (GDPR Art. 49(1)(b)) — i.e., responding to your RFQ.
- Analytics provider: Where we use a third-party analytics provider with EU data centres, your anonymised analytics data remains within the EU/EEA. No personally identifiable data is transferred outside the EU for analytics purposes.
- No transfers to US surveillance-risk services: We do not use services that transfer personal data to the United States without appropriate safeguards (Standard Contractual Clauses or equivalent).
- KVKK Article 9: Cross-border transfers of personal data under Turkish law require either the explicit consent of the data subject or the existence of an adequate level of protection in the recipient country, or adequate guarantees from the data controller. Our cross-border transfers comply with these requirements.
How we protect your personal data
| <b>Measure</b> | <b>Implementation</b> |
|---|---|
| Transport encryption | All data transmitted to and from globaltrding.com is encrypted using TLS 1.2 or TLS 1.3 (HTTPS). HTTP connections are automatically redirected to HTTPS. |
| Access controls | Access to the server, database, and content management system (Filament CMS) is restricted to authorised personnel with unique credentials. Multi-factor authentication is enforced for CMS access. |
| Database security | Database credentials are stored in environment variables, not in application code. The database is not publicly accessible; access is restricted to application servers on the private network. |
| Form security | All forms use CSRF (Cross-Site Request Forgery) tokens and server-side input validation to prevent injection attacks and form abuse. |
| Regular updates | Server OS, Laravel framework, and all dependencies are maintained with security patches applied promptly following vendor release. |
| Hosting | Hosted with an established Turkish hosting provider on dedicated infrastructure. Physical data centre security per industry standards. |
| Incident response | In the event of a personal data breach that poses a risk to individuals, we will notify the relevant supervisory authority (KVKK and/or the competent EU supervisory authority) within 72 hours of becoming aware of the breach, and affected individuals where required. |
Your rights under GDPR and KVKK
How to exercise your rights
How to lodge a complaint with a supervisory authority
Nasuh Akar Mah. Ziyabey Cad. No:1407
06520 Balgat / Ankara, Türkiye
Web: www.kvkk.gov.tr
Applicable to: all data subjects whose data is processed by Global Trading Ltd. Co.
A list of all EU supervisory authorities is available at:
edpb.europa.eu — EDPB Members
Applicable to: EU/EEA resident data subjects.